Program Content: Spanish for Library Staff contains more than 400 work-specific statements, questions, phrases and commands, that are essential to interactions between Spanish-speaking patrons and non-Spanish-speaking library staff. The program contains the following work-specific language sections: Greetings and Goodbyes; Etiquette and Social Niceties; Giving Traffic Directions in the Library; Communication Strategies; Library Behavior Management; Library Hours of Operation; Numbers; Applying for a Library Card; Accessing Library from Home; Check Out Process and Policies; Interlibrary Loan; Renewing a Library Card; Assistance; Accessing the Online Library Catalog; Library Fines and Books Outstanding; Using Computers; Using the Internet and E-mail Accounts; Using Library Equipment; and Library Security.
Bonus: Spanish for Library Staff also contains the following appendices: The Curious Case of Two Last Names; Dates; Telling Time; English/Spanish Glossaries for Places in the Library and Computer Terms; English/Spanish Signs for the Library; Spanish Alphabet; Using Call Numbers; Selected Dewey Decimal System in Spanish; Documents; Money Matters; and Holidays.
Special Features:
No prior knowledge of Spanish is necessary.
Contains more than 400 work-specific Spanish questions, commands, statements, and phrases.
This program is fully supported by .mp3 audio files that can be played on any device.
Learner-friendly text designed for adult learners.
Non-grammar-based.
Authored in consultation with numerous library directors, librarians, managers, and coordinators.
This program provides library staff with the Spanish necessary to: give directions and assistance to patrons; issue and renew library cards; provide assistance to Spanish-speakers in using the computers, accessing the library from home, operating the online library catalog, utilizing the internet and e-mail, and using the library equipment; and explain the check-out process, and issues regarding overdue books and fines.
This book is invaluable to library staff at all levels, in city and county libraries.