Spanish for Hotel and Motel Staff
ISBN: 978-1-888467-25-3 copyright by Command Spanish® , Inc. 80 pages
Program Overview: This is a comprehensive program designed to provide functional, work-specific Spanish language skills for non-Spanish-speaking hotel management and staff who supervise Spanish-speaking employees. It also provides Spanish language material for hotel staff to better assist Spanish-speaking clientele. The program consists of an 80-page manual and accompanying .mp3 audio files for enhanced learning. The program utilizes print, audio, and phonetic encoding to address the most important Spanish commands, questions, statements, and phrases critical to hotel management and service.
ISBN: 978-1-888467-25-3 copyright by Command Spanish® , Inc. 80 pages
Program Overview: This is a comprehensive program designed to provide functional, work-specific Spanish language skills for non-Spanish-speaking hotel management and staff who supervise Spanish-speaking employees. It also provides Spanish language material for hotel staff to better assist Spanish-speaking clientele. The program consists of an 80-page manual and accompanying .mp3 audio files for enhanced learning. The program utilizes print, audio, and phonetic encoding to address the most important Spanish commands, questions, statements, and phrases critical to hotel management and service.
ISBN: 978-1-888467-25-3 copyright by Command Spanish® , Inc. 80 pages
Program Overview: This is a comprehensive program designed to provide functional, work-specific Spanish language skills for non-Spanish-speaking hotel management and staff who supervise Spanish-speaking employees. It also provides Spanish language material for hotel staff to better assist Spanish-speaking clientele. The program consists of an 80-page manual and accompanying .mp3 audio files for enhanced learning. The program utilizes print, audio, and phonetic encoding to address the most important Spanish commands, questions, statements, and phrases critical to hotel management and service.
Program Content: Spanish for Hotel and Motel Staff contains more than 475 work-specific Spanish language questions, commands, statements, and phrases. It was written in consultation with hotel managers and supervisors. In addition to a special section devoted to pronunciation, Spanish for Hotel and Motel Staff contains the following work-specific language sections: Complimenting Employees, Employment Issues, General Supervisory Phrases, Safety/Medical Issues, Supervising Housekeeping Employees, Landscape and Grounds Maintenance, Pool Cleaning and Maintenance, Bellhops and Doormen, and Communicating with Spanish-Speaking Clients.
Bonus: Spanish for Hotel and Motel Staff also contains the following appendices: Announcing Currency, the Spanish Surname System, English/Spanish Hotel Vocabulary, and Hotel Signs.
Special Features
No prior knowledge of Spanish is necessary.
Contains more than 475 Spanish commands, statements, questions, and phrases.
This program is fully supported by .mp3 audio files that can be played on any device.
Learner-friendly text designed for adult learners.
Non-grammar-based.
Authored in consultation with hotel managers and supervisors.
This program prepares hotel and motel staff to use Spanish to: extend holiday greetings; greet, instruct, and compliment employees; explain employment issues; direct employees about cleaning procedures; give commands regarding housekeeping and maintenance; check-in, attend to, and check-out Spanish-speaking clients; and give emergency commands.
Intended Audience: Any non-Spanish-speaking hotel manager or supervisor who works directly with Spanish-speaking employees.
Any hotel facility can benefit by having this manual.