Spanish for Car Insurance Agents

$18.50

ISBN: 978-1-888467-56-7 copyright by Command Spanish® , Inc. 76 pages

Program Overview: This program is designed to provide non-Spanish-speaking car insurance agents with functional, work-specific skills in Spanish. Spanish for Car Insurance Agents consists of a 76-page manual and accompanying .mp3 audio files for enhanced learning. The program utilizes print, audio, and phonetic encoding to address the most common and important Spanish language commands, questions, statements, and phrases critical to non-Spanish-speaking insurance agents when working with Spanish-speaking car insurance applicants.

ISBN: 978-1-888467-56-7 copyright by Command Spanish® , Inc. 76 pages

Program Overview: This program is designed to provide non-Spanish-speaking car insurance agents with functional, work-specific skills in Spanish. Spanish for Car Insurance Agents consists of a 76-page manual and accompanying .mp3 audio files for enhanced learning. The program utilizes print, audio, and phonetic encoding to address the most common and important Spanish language commands, questions, statements, and phrases critical to non-Spanish-speaking insurance agents when working with Spanish-speaking car insurance applicants.

Program Content: Spanish for Car Insurance Agents Contains more than 400 work-specific Spanish language commands, statements, questions, and phrases. In addition to a special section devoted to pronunciation, Spanish for Car Insurance Agents contains the following work-specific language sections: Greetings and Goodbyes; Etiquette and Social Niceties; Communication Strategies; Numbers; Front Desk and Introductions; and “Agent Talk” for the following situations: First Time Insured, Renewal or Change of Policy, Driver Information, Vehicle Information, Driving Records and History, Explanation of Coverage, Approval or Denial of Insurance, and Claims.

Bonus: Spanish for Car Insurance Agents also contains the following appendices: Relevant Cultural Notes; Spanish Alphabet; Announcing Dates and Times, the Spanish Surname System, and Spanish/English Glossaries for Vehicle Parts, Colors, and Traffic Violations. The book also provides a reproducible Insurance Features Checklist in Spanish.

Special Features

  • No prior knowledge of Spanish is necessary.

  • Contains more than 400 work-specific Spanish commands, statements, questions, and phrases.

  • This program is fully supported by .mp3 audio files that can be played on any device.

  • Learner-friendly text designed for adult learners.

  • Non-grammar-based.

This program prepares car insurance agents to use Spanish to do the following: welcome and receive potential applicants; discuss car insurance issues; explain types of coverages; collect information about drivers and their vehicles; determine the driver's qualifications; and assist the client in choosing the appropriate coverage.

Every car insurance agent needs this manual.