Spanish for Automobile Sales and Service
ISBN: 978-1-888467-23-9 copyright by Command Spanish® , Inc. 60 pages
Program Overview: This is a comprehensive Spanish language program that provides immediate access to functional, work-specific language skills for non-Spanish-speaking sales representatives and service technicians. Spanish for Automobile Sales and Service consists of a 60-page manual and accompanying .mp3 audio files for enhanced learning. The language component utilizes print, audio, and phonetic encoding to address the most common and important Spanish commands, questions, statements, and phrases pertinent to daily interactions in automobile sales and service.
ISBN: 978-1-888467-23-9 copyright by Command Spanish® , Inc. 60 pages
Program Overview: This is a comprehensive Spanish language program that provides immediate access to functional, work-specific language skills for non-Spanish-speaking sales representatives and service technicians. Spanish for Automobile Sales and Service consists of a 60-page manual and accompanying .mp3 audio files for enhanced learning. The language component utilizes print, audio, and phonetic encoding to address the most common and important Spanish commands, questions, statements, and phrases pertinent to daily interactions in automobile sales and service.
ISBN: 978-1-888467-23-9 copyright by Command Spanish® , Inc. 60 pages
Program Overview: This is a comprehensive Spanish language program that provides immediate access to functional, work-specific language skills for non-Spanish-speaking sales representatives and service technicians. Spanish for Automobile Sales and Service consists of a 60-page manual and accompanying .mp3 audio files for enhanced learning. The language component utilizes print, audio, and phonetic encoding to address the most common and important Spanish commands, questions, statements, and phrases pertinent to daily interactions in automobile sales and service.
Program Content: Spanish for Automobile Sales and Service contains more than 250 work-specific Spanish language questions, commands, statements, and phrases. In addition to a special section devoted to pronunciation, Spanish for Automobile Sales and Service contains the following work-specific language sections: Greetings and Goodbyes; Etiquette and Social Niceties; Communication Strategies; Numbers; Sales; Trade-Ins; Tax, Title, and Tags; Insurance; Payment Issues; General Paperwork; Financial Information; Parts; Service; At the Cash Register; and Methods of Payment.
Bonus: Spanish for Automobile Sales and Service also contains the following appendices: Announcing Currency; Commas and Decimals; Spanish Surname System; Dates; English/Spanish Glossary; and Signs.
Special Features
No prior knowledge of Spanish is necessary.
Contains more than 250 work-specific Spanish language questions, commands, statements, and phrases.
This program is fully supported by .mp3 audio files that can be played on any device.
Learner-friendly text designed for adult learners.
Non-grammar-based.
This program provides non-Spanish-speaking sales representatives and service technicians with work-specific Spanish language skills so that they will be able to better assist their Spanish-speaking customers and clients with routine auto sales transactions, parts purchases, and service issues, thereby promoting better customer relations. The program prepares sales representatives and service technicians to use Spanish to: greet customers and clients; express and receive dollar amounts; acquire basic sales and financial information from a customer; list the features of an automobile; provide customers with basic information regarding automobile insurance, tax, title, and tag; assist customers with the purchase of an automobile, parts, and services; provide payment information; and conduct routine tasks.
Intended Audience: This is intended for non-Spanish-speaking employees of new or used automobile dealerships, parts stores, and repairs and service establishments who may come into contact with Spanish-speaking customers and clientele.